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Returns
You have 3 working days from delivery to raise a dispute about any broken/damaged goods and we will always replace any item free of charge that has been damaged by ourself upon delivery and when we replace them we will take away the damaged goods as sometimes this might be a fault from the manufacturer and something we have to raise a dispute with ourselves. You also have 3 working days from delivery to raise a dispute on items that you may no longer require or have over ordered, this will then incur a delivery charge subject to where we have delivered the materials to and a 20% restocking fee will be deducted from the return payment, all unwanted/ over ordered items must be untouched and left in its original packaging and fit for resale, especially parishable items such as kiln dry, postmix, cement, and pavefix. If you are worried about over ordering or choosing the correct product/ material for your job please feel free to get in touch first via telephone, email, or pop in store and one of our expert team members will help you out with measurements and estimates (rough guide only) and we will also show you all of our products and assist you in the best ones you need for the job.